Welcome to Haven Beauty & Brow Bar! Please be sure to read all policies before booking your appointments. Thank you!

CANCELLATION POLICY: I understand that unforeseen circumstances do come up and that you may need to move your appointment to a later date. I respectfully ask that appointments be cancelled and/or rescheduled AT LEAST 24 HOURS before scheduled appointment.

Cancellations with less than the mentioned hour’s notice will result in the loss of the booking fee. A new booking fee will be required in order to book another appointment.

DEPOSIT: Your Deposit/Booking fee is non-refundable and non-transferable. The cost of a Deposit is based on the time blocked off for that particular service. All Deposits/Booking fees are applied to the cost of the service once it has been rendered.If you No Show/No Call, it will result in the loss of the Deposit/Booking Fee. Submission of your booking fee signifies your agreement and understanding of these terms.

After the service is completed, you acknowledge there are no refunds permitted for any reason. All deposits and services are non-refundable and cannot be disputed.

If you're above the age of 55 OR if you have had previous work from another studio, an in person consultation is necessary to confirm you are a good candidate for these services and to determine achievable outcomes.

No guests are allowed in the service area during your appointment but may wait in the waiting room.

Rachel Zippi reserves the right to reschedule due to inclement weather and emergencies.