IMPORTANT:
HAVEN BEAUTY BAR & HAVEN BROW BAR REQUIRES CLIENT FORMS TO BE FILLED OUT FOR EACH TYPE OF SERVICE.
If you need an appointment on a specific day/time and it does not appear that I am available, please call me at (315) 882-0139 and I will try to accommodate you.
PRIOR TO BOOKING AN APPOINTMENT, PLEASE READ THE PRICING AND POLICIES BELOW.
DO NOT submit your booking fee until you have read all information applicable to your appointment, as well as the cancellation and rescheduling policies.
Your Deposit/Booking fee is non-refundable and non-transferable. The cost of a Deposit is based on the time blocked off for that particular service. All Deposits/Booking fees are applied to the cost of the service once it has been rendered.
CANCELLATION POLICY: Rachel Zippi understands that unforeseen circumstances do come up and that you may need to move your appointment to a later date. She respectfully asks that appointments be cancelled and/or rescheduled as below:
48 HOURS CANCELLATION NOTICE: Microblading & Ombre' Powder Brow Services (These appointments require 2-3 hour blocks)
24 HOURS CANCELLATION NOTICE: All Other Services.
Cancellations with less than the mentioned hour’s notice will result in the loss of the booking fee. A new booking fee will be required in order to book another appointment.
If you No Show/No Call, it will result in the loss of the Deposit/Booking Fee. Submission of your booking fee signifies your agreement and understanding of these terms.
If you No Show/No Call on a service that has a $0 Deposit/Booking Fee requirement you will be charged 50% of the Cost of the Service booked.
Consults are complimentary, but if you cancel a consult the day of the appointment you will be charged a fee of $25.00.
After the service is completed, you acknowledge there are no refunds permitted for any reason. All deposits and services are non-refundable and cannot be disputed.
IF YOU WOULD LIKE TO BOOK A SERVICE AFTER HOURS OR ON A DAY THAT YOU DON’T SEE AVAILABILITY THEN PLEASE CONTACT RACHEL DIRECTLY AT 315-882-0139 TO SEE IF SHE CAN ACCOMMODATE YOUR SPECIAL REQUEST.
If you're above the age of 55 OR if you have had previous work from another studio, you MUST have a consult, in person, with Rachel Zippi to confirm you are a good candidate for these services and to determine achievable outcomes.
No guests are allowed in the service area during your appointment but may wait in the waiting room.
Rachel Zippi reserves the right to reschedule due to inclement weather and emergencies.